FAQs

How often should I use red light therapy?

For best results, we recommend using red light therapy 4-7 times per week for 10–20 minutes per session. You can adjust the frequency based on your specific needs and how your body responds.

 

What’s the difference between 660nm & 850nm light?

660nm red light targets surface-level tissues, like skin and muscles, supporting collagen production and inflammation relief.
850nm near-infrared light penetrates deeper into the body, aiding in joint pain, muscle recovery, and circulation.

 

Is red light therapy safe for daily use?

Yes, red light therapy is safe and non-invasive when used as directed. It's free from UV radiation and harsh side effects, making it suitable for regular use—even daily for some users.

 

How long does it take to see results?

Many users report noticeable relief within 1–2 weeks of consistent use, especially for pain and muscle recovery. Long-term benefits like improved skin tone or joint support may take 4–8 weeks of regular sessions.

 

Can I use red light therapy on any part of my body?

Yes! Red light therapy can be safely used on most areas of the body—including the back, joints, abdomen, and face—as long as you follow usage guidelines and avoid overexposure in one area.

 

Do I need to wear protective eyewear?

No, Red Light Therapy is fantastic for your eyes and can even help improve eyesight. If you find the light is too bright for you or you prefer not to look at it, closing your eyes is often enough. 

 

How can I get in contact with SoothieQ?

If you would like to get in touch with our support team, please contact us via our “Contact Us” page on our website header. One of our friendly staff members will assist you within 24-48 hours.

 

Where are the products located and shipped from?

All of our products are located and shipped from within Australia. The location of our warehouses can vary based on stock levels and demand; products are kept within either Victoria or New South Wales.

 

What types of payment do you accept?

We accept all major forms of payment, including credit cards, PayPal, and any of the Buy Now Pay Later methods listed throughout our website.

 

Is delivery free?

Yes, all orders placed in Australia come with fast and free delivery Australia wide.

 

What if my order is delayed?

Sometimes orders may be delayed, if this is the case and you are wondering where your order is, first read our ‘Shipping Information’ page for further info, then check your Shipping Confirmation email you received, this can often end up in your spam/junk folder. If you are still unable to track your order, please contact us via the Contact Us page.

 

What currency is the store in?

All products displayed on our website are in AUD.